Avoiding Pitfalls: A Compliance Guide for Tuition Reimbursement Programs

Posted on: October 31, 2025

Tuition reimbursement programs offer tremendous value to both employers and employees—but they also come with complex compliance requirements. From IRS regulations to state employment laws, the risks of mismanagement are real. Before you can build a program that supports your workforce and business goals, you need to ensure it’s legally sound.

In this article, we’ll walk through best practices to help you avoid common pitfalls, protect your organization, and create a tuition reimbursement benefit that’s both effective and compliant.

Common Pitfalls to Avoid

Before diving into best practices, it’s important to recognize the most frequent compliance missteps:

  • Inconsistent eligibility criteria, which can lead to confusion or perceived inequity.
  • Lack of documentation or audit trails, which can create legal exposure.
  • Misalignment with IRS Section 127, risking tax penalties for both employer and employee.
  • Overlooking state employment laws, which may prohibit repayment clauses or non-compete agreements tied to education benefits.
  • Triggering unintended legal obligations, such as those under the Truth in Lending Act (TILA) or the Fair Debt Collection Practices Act (FDCPA), when repayment is required.

These issues can lead to confusion, reduced participation, and even legal exposure—but they’re all avoidable. By taking a proactive approach and following best practices, employers can build tuition reimbursement programs that are compliant, sustainable, and aligned with their strategic goals.

Best Practice #1: Define Clear Policy Frameworks

Start with a well-documented tuition reimbursement policy that outlines:

  • Eligibility requirements.
  • Reimbursement limits.
  • Approved institutions and programs.
  • Application and approval workflows.

BenefitEd helps employers tailor these frameworks to their workforce and business goals, ensuring clarity and consistency across the organization.

Best Practice #2: Stay Current With Regulations

Education benefit policies must evolve with legislation. For example, the SECURE Act 2.0 and updates to Section 127 have expanded what qualifies for reimbursement and how it’s taxed. Staying informed—and partnering with a well-established provider like BenefitEd—can help you remain compliant and competitive.

Best Practice #3: Consider All Relevant Laws and Regulations

While tuition reimbursement programs are generally well-received, certain policy features can introduce legal risk if not carefully structured. Some employers pair tuition benefits with non-compete clauses or require repayment if an employee leaves the organization within a set timeframe. However, state laws increasingly limit use of such provisions, especially those that restrict professional mobility or enforce financial penalties on departing employees.

If your policy includes a repayment clause, it’s likely to trigger other legal obligations. Under the TILA, requiring employees to repay tuition benefits could classify your organization as a “creditor,” subjecting you to specific disclosure and compliance requirements. And if you attempt to collect repayment after an employee leaves, you’ll likely need to comply with debt collection practices specified in the FDCPA.

To avoid these complications, it’s essential to review your policy through a legal lens—and ideally, with expert guidance. A well-designed program should support your business goals without creating unintended liabilities. (Source: National Law Review)

Best Practice #4: Benchmark Against Industry Standards

Understanding how your program compares to others in your industry can help you identify gaps and opportunities. BenefitEd offers benchmarking insights that allow employers to evaluate their tuition reimbursement offerings against peers and adjust accordingly.

Best Practice #5: Communicate Transparently

Employees need to understand how the program works, what’s covered, and how to apply—and you need to protect yourself by putting details in writing. Clear, consistent communication—through onboarding materials, intranet pages, and manager training—can reduce confusion and increase participation. BenefitEd’s platform includes customizable dashboards and messaging tools to support this effort.

Best Practice #6: Partner With Experts

Compliance isn’t just about avoiding penalties—it’s about building a program that’s sustainable and impactful. BenefitEd’s consultative approach helps employers navigate policy design, legal considerations, and employee engagement strategies with confidence.

Protect Your Organization and Maximize Value of Your Investment

Tuition reimbursement programs can be a powerful part of your education benefits strategy—but only if they’re managed with care. By avoiding common pitfalls and following these best practices, you’ll protect your organization, support your employees, and maximize the value of your investment.

Let’s Build a Smarter Program Together

Ready to review your tuition reimbursement policy or build one from scratch? Contact BenefitEd to learn how we can help you stay smart, stay legal, and stay ahead.